Data protection

This data protection declaration explains to you the type, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profile (hereinafter collectively referred to as "online offer"). With regard to the terms used, such as "processing" or "person responsible", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Responsible person

Natalia Schäfer / Natalias Art
Fürstenweg 50
33102 Paderborn
Germany
Email: info@natalias-art.de
Link to the imprint: http://natalias-art.com/impressum/

Unless otherwise specified below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.

"Personal data" is all information that relates to an identified or identifiable natural person.

Server log files

You can visit our website without giving any personal information.
Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR due to a legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you have made available. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Collection, processing and transfer of personal data for orders

Data protection

Unless otherwise specified below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.

"Personal data" is all information that relates to an identified or identifiable natural person.

Server log files

You can visit our website without giving any personal information.
Every time our website is accessed, usage data is transmitted to us or our web host / IT service provider via your Internet browser and stored in log data (so-called server log files). These stored data include, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR due to a legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you have made available. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Data collection when writing a comment

When you comment on an article or a contribution, we collect your personal data (name, email address, comment text) only to the extent that you have made available. The processing serves the purpose of enabling comments and displaying comments. By submitting the comment, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation. Your personal data will then be deleted.

Collection, processing and transfer of personal data for orders

When you place an order, we only collect and process your personal data insofar as this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.

Your data will be passed on, for example, to the shipping company you have chosen and

Dropshipping providers, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Use of the e-mail address for sending newsletters

We use your e-mail address, regardless of the contract processing, exclusively for our own advertising purposes for sending the newsletter, provided you have expressly consented to this. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Your data will be passed on to a service provider for email marketing as part of order processing. It will not be passed on to other third parties.

Your data will be transmitted to a third country for which an adequacy decision has been made by the European Commission.

Use of the email address for sending direct mail

We use your e-mail address, which we received in the context of the sale of a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us, if you have these Have not objected to use. The provision of the e-mail address is required for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in direct mail. You can object to this use of your email address at any time by notifying us. You will find the contact details for exercising your objection in the imprint. You can also use the link provided in the promotional email. There are no other costs than the transmission costs according to the basic tariffs.

WhatsApp newsletter

We only use your mobile phone number to send our own advertising via WhatsApp, provided you have expressly consented to this. By registering for our WhatsApp newsletter, you consent to your telephone number being stored and receiving advertising via WhatsApp. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation. You can unsubscribe from the newsletter at any time by notifying us or by unsubscribing from the WhatsApp list. We do not pass your mobile phone number on to third parties and only use it to send you our own advertising. The other subscribers to our newsletter do not see their mobile phone number either, and they cannot send you Whatsapp messages either, as this is not a group but a broadcast list.

Use of an external inventory control system

We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected as part of the order will be sent to
Wix Shop submitted.

Use of PayPal

All PayPal transactions are subject to the PayPal privacy policy. You can find this under

https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again. We use cookies for the purpose of making our offer more user-friendly, more effective and safer. Furthermore, cookies enable our systems to recognize your browser even after changing pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after changing pages.

We also use cookies on our website for the purpose of analyzing the surfing behavior of our site visitors.

Furthermore, we use cookies for the purpose of addressing site visitors on other websites with targeted, interest-based advertising.

The processing takes place on the basis of § 15 (3) TMG as well as Art. 6 (1) lit.f DSGVO from the legitimate interest in the above-mentioned purposes.
The data collected from you in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to your person. The data will not be saved together with other personal data from you.

For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
Cookies are saved on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them):
Chrome browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https: //support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheater

Parkway, Mountain View, CA 94043, USA; "Google"). The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies, which enable your use of the website to be analyzed. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. Your data may be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the USA. The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in the needs-based and targeted design of the website. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in [https://tools.google.com/dlpage/gaoptout?hl=de]. You can set an opt-out cookie to prevent Google Analytics from collecting data across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must carry out the opt-out on all systems and devices used for this to have a comprehensive effect. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Use of econda

We use the analysis tool from econda GmbH (Zimmerstr. 6, 76137 Karlsruhe) on our website. For the needs-based design and optimization of this website, solutions and technologies from econda GmbH collect and save anonymized data and use this data to create user profiles using pseudonyms. For this purpose, cookies can be used that enable an Internet browser to be recognized. However, usage profiles are not merged with data about the bearer of the pseudonym without the express consent of the visitor. In particular, IP addresses are made unrecognizable immediately after receipt, which means that it is not possible to assign usage profiles to IP addresses. The use of the pseudonymized data is based on the regulations of §15 (3) TMG. You can object to this data collection and storage at any time for the future here Deactivate Econda. You can object to this data collection and storage at any time for the future here https://www.econda.de/widerruf-zur-datenspeicherung/. The objection only applies to the device and the web browser on which it was set, please repeat the process on all of them if necessary

Devices. If you delete the opt-out cookie, inquiries will be sent to econda again.

Use of etracker

We use technologies from etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg) on ​​our website. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and saved. Usage profiles can be created from this data under a pseudonym. Cookies may be used. Cookies enable recognition of the Internet browser. The data collected with the etracker technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned. The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in the needs-based and targeted design of the website.

For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
In order to exclude this data collection and storage for the future, you can set an opt-out cookie under the following link in your browser: https://www.etracker.de/privacy?et=umbcr3. If this cookie is set, no visitor data from your browser will be collected and saved by etracker in the future. Your objection is effective as long as the opt-out cookie is set. You can find more information on the function and data protection at etracker at https://www.etracker.com/datenschutz/.

Use of PHP Web Stat

We use the PHP Web Stat analysis tool from PHP Web Stat (Sternbuschweg 2, 46562 Voerde) on our website.
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and saved for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym. Cookies may be used. Cookies enable recognition of the Internet browser. The data collected with the PHP Web Stat technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned.

The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in the needs-based and targeted design of the website.
For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
The collection and storage of data can be objected to at any time with future effect.

Use of LiveZilla

We use the analysis tool from LiveZilla GmbH (Byk-Gulden-Straße 18, 78224 Singen) on our website. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and saved for marketing and optimization purposes. This data can be used under a

Pseudonymous usage profiles are created. Cookies may be used. Cookies enable recognition of the Internet browser. The data collected with the LiveZilla technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned. The processing takes place on the basis of Art. 6 (1) f) GDPR from the legitimate interest in direct customer communication and in the needs-based design of the website.

For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
You can exercise your objection by preventing the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

Use of mouseflow

We use the analysis tool from Mouseflow ApS (Flaesketorvet 68, 1711 Copenhagen, Denmark) on our website.
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and saved for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym. Cookies may be used.

With the web tracking tool mouseflow, randomly selected individual visits (only with an anonymized IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly playing back individual website visits and deriving potential improvements for the website from them. Cookies enable recognition of the Internet browser. The data collected with the mouseflow technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned.

The processing takes place on the basis of Art. 6 (1) f) GDPR from the legitimate interest in direct customer communication and in the needs-based design of the website. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.

To do this, you can globally deactivate a recording on all websites that use mouseflow for the browser you are currently using under the following link: https://www.mouseflow.com/opt-out/

Use of the remarketing or "similar target groups" function of Google Inc.

We use the remarketing or "similar target groups" function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google") on our website. This function serves the purpose of analyzing visitor behavior and visitor interests.
Google uses cookies to carry out the analysis of website usage, which forms the basis for creating interest-based advertisements. The cookies are used to record visits to the website and anonymised data on the use of the website. There is no storage of personal data of the visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.

Your data may also be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the USA.

The processing takes place on the basis of Art. 6 (1) lit.f GDPR due to the legitimate interest in targeting visitors to the website with advertising by placing personalized, interest-based advertising ads for visitors to the provider's website when they are on other websites visit on the Google Display Network.

For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https: //support.google.com/ads/answer/7395996? Hl = de

Alternatively, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the additional information on opt-out mentioned there.

You can find more information on Google Remarketing and the associated data protection declaration at:

https://www.google.com/privacy/ads/

Use of Google Ads conversion tracking

We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (evaluation of visits). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an advertisement placed by Google, a conversion tracking cookie will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Google can see that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that there is no way that cookies can be tracked via the websites of Ads customers.

The information that is obtained with the help of the conversion cookie is used to generate conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified. The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
You can also deactivate personalized advertising for you in the advertising settings on Google. You can find instructions for this at https://support.google.com/ads/answer/2662922?hl=de You can also deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.google.com/ads/answer/2662922?hl=de /www.networkadvertising.org/choices/ and the additional information on the

Implement opt-out.
You can find more information and Google's data protection declaration at: https: //www.google.de/policies/privacy/

Use of Facebook remarketing

We use the remarketing function "Custom Audiences" from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website.
This function is used to target visitors to the website with interest-based advertising on the Facebook social network.

For this purpose, the Facebook remarketing tag was implemented on the website. A direct connection to the Facebook servers is established via this tag when you visit the website. This will tell the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. If you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads. The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in the above-mentioned purpose.

For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
To do this, you can deactivate the remarketing function “Custom Audiences” here.

You can find more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/.

Use of Google AdSense

We use the AdSense function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google") on our website.
This function serves the purpose of renting out advertising space on the website and using it to target visitors to the website with interest-based advertising.

This function is used to display personalized, interest-based advertising ads from the Google Display Network to visitors to the provider's website. Google uses cookies to help analyze how users use the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and saved there. Google may transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.

The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in the above-mentioned purpose.
For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.

You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https: //support.google.com/ads/answer/7395996? Hl = de.
You can also deactivate the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative

Go to https://www.networkadvertising.org/choices/ and implement the additional information on opt-out mentioned there.
You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can find more information and Google's data protection declaration at: https://www.google.com/policies/technologies/ads/, https://www.google.de/policies/privacy/

Use of retargeting from ad: C media

We use the retargeting technology of ad: C Media GmbH (Marktplatz 10, 93128 Regenstauf; "ad: C media") on our website.
This function is used to target visitors to the website with personalized, interest-based advertising who have already shown an interest in our shop and our products.

The advertising material is displayed on the basis of a cookie-based analysis of previous usage behavior, although no personal data is stored. A cookie is stored on your computer or mobile device in order to collect anonymised data about your interests and thus the advertising individually on the stored ones
Adjust information. You will then be shown advertisements that are very likely to correspond to your product and information interests. The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in the above-mentioned purpose.
For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
Alternatively, you can also set an opt-out cookie that you can find at https://ad.adc-serv.net/.

Use of Bing Ads

We use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; “Microsoft”) on our website.
When you click on an ad placed by Microsoft Bing Ads, a conversion tracking cookie is placed on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Microsoft can tell that you clicked on the ad and were redirected to this page.

Information that is obtained with the help of the conversion cookie is used to generate conversion statistics. We find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, it is not possible to personally identify these users.

The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.
For reasons that arise from your particular situation, you have the right to this processing of personal data relating to you based on Art. 6 Para. 1 lit f GDPR at any time

contradict.

To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, you may not be able to use all the functions of this website to their full extent after this, and they will not be included in the conversion tracking statistics. Bing has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with European data protection regulations. You can find more information on data protection and the cookies used by Microsoft Bing at: https://privacy.microsoft.com/de-de/privacystatement

Use of the live chat system LiveZilla

We use the LiveZilla GmbH chat system (Byk-Gulden-Straße 18, 78224 Singen) on our website.
The system serves the purpose of communication between you and us as the provider. In doing so, data is also collected and saved for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym.

Cookies may be used. Cookies enable recognition of the Internet browser. The data collected with the LiveZilla technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately given consent of the person concerned.
The processing takes place on the basis of Art. 6 (1) f) GDPR from the legitimate interest in direct customer communication and in the needs-based design of the website. For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.
You can exercise your objection by preventing the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

Using the “Zendesk Chat” live chat system

We use the live chat system from Zendesk Inc. (1019 Market Street, 6th Floor, San Francisco, California 94103, USA; "Zendesk") on our website.
The system serves the purpose of communication between you and us as the provider. Usage profiles can be created from this data under a pseudonym. Cookies are used for this. Cookies enable recognition of the Internet browser.

Your data may be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the USA. If Zendesk transmits the data to other third countries for which there is no adequacy decision, this is done on the basis of binding internal data protection regulations in accordance with Art. 47 GDPR. These regulations can be viewed at https://d1eipm3vz40hy0.cloudfront.net/pdf/ZENDESK - BCR Processor Policy.pdf and https://d1eipm3vz40hy0.cloudfront.net/pdf/ZENDESK-BCR-Controller-Policy.pdf.

The processing takes place on the basis of Art. 6 (1) lit.f GDPR from the legitimate interest in direct customer communication.
For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 (1) f GDPR at any time.

You can exercise your objection by preventing the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you

you may not be able to use all functions of this website to their full extent.
You can find more information on the collection and use of data by Zendesk, your rights in this regard and options for protecting your privacy in Zendesk's data protection information at https://www.zendesk.com/company/customers-partners/privacy-policy/.

Use of the telbes live chat service

We use the “Telbes Live Chat System” (www.telbes.de) on our website. The system uses the service provider Giosg.com Ltd. for order processing.
In doing so, anonymized data is collected in order to operate the live chat system. Usage profiles can be created from the collected data under a pseudonym, whereby cookies can be used. The system serves the purpose of direct communication between you and us as the provider as well as web analysis.

The data collected will not be used to personally identify the visitor to this website without the consent of the person concerned. The processing of personal data is based on Art. 6 Para. 1 lit f GDPR based on the legitimate interest in direct customer communication and the needs-based design of the website.

For reasons that arise from your particular situation, you have the right to object to this processing of personal data relating to you based on Art. 6 Para. 1 lit f GDPR at any time.
You can exercise your objection by preventing the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

Use of the live chat system tawk.to

We use the live chat system from tawk.to inc on our website. (187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA, “tawk.to”).
The system serves the purpose of communication between you and us as the provider. In doing so, anonymized data is processed to operate the system and for web analysis purposes. From this data, user profiles can be created under a pseudonym, whereby cookies can be used. Cookies enable recognition of the Internet browser.

Your data may be transmitted to the USA. Tawk.to has submitted to the US-EU data protection agreement “Privacy Shield” and thus committed to complying with European data protection guidelines.
The data collected will not be used to personally identify the visitor to this website without the consent of the person concerned.
The processing of personal data takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from our legitimate interest in direct customer communication and the needs-based design of the website.
For reasons that arise from your particular situation, you have the right to object at any time to this processing of personal data relating to you based on Article 6 (1) (f) GDPR.
You can exercise your objection by preventing the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to the full.

Use of social plug-ins via "Shariff"

We use social network plug-ins on our website. We use the data protection-safe "Shariff" buttons so that you retain control over your data.
Without your express consent, no links will be made to the servers of the social networks and consequently no data will be transmitted.

"Shariff" is a development by the specialists at the computer magazine c't. It enables more privacy on the Internet and replaces the usual “Share” buttons on social networks. You can find more information about the Shariff project here https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html. If you click on the buttons, a pop-up window appears in which you can log in to the respective provider with your data. A direct connection to the social networks is only established after you have actively logged in.

By logging in, you give your consent to the transfer of your data to the respective social media provider. Here, among other things, both your IP address and the information about which of our pages you have visited are transmitted. If you are connected to one or more of your social network accounts at the same time, the information collected will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons. The social networks named below are integrated using the "Shariff" function.

You can find more detailed information on the scope and purpose of the collection and use of the data as well as your rights and options for protecting your privacy in the linked data protection notices of the providers.

Facebook of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)

https://www.facebook.com/policy.php
Twitter from Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA) https://twitter.com/privacy

Pinterest from Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)

https://about.pinterest.com/de/privacy-policy

Instagram of Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA)

https://help.instagram.com/155833707900388
Xing from XING SE (Dammtorstrasse 30, 20354 Hamburg) https://www.xing.com/privacy

LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA

https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

Use of social plug-ins using the "2-click solution"

We use plug-ins from social networks on our website using the "2-click solution". No connections to the servers of the social networks will be established without your express consent and consequently no data will be transmitted.
With the standard integration of plug-ins, when you visit the pages of our website that contain such a plug-in, a link is established between your computer and the servers of the social network provider and the plug-in is opened by notifying your browser shown on the page. Both your IP address and the information about which of our pages you are visiting are recorded here

have been transmitted to the provider server. This applies regardless of whether you are registered or logged in to the social network. A transmission takes place even with unregistered or not logged in users. If you are also logged into the social network Facebook, this information will be assigned to your personal user account. When using the plug-in functions (e.g. by pressing the button), this information is also assigned to your user account, which you can only prevent by logging out before using the plug-in. So that you retain control over your data, we have decided to deactivate the corresponding button first. You can recognize this by the grayed out button. Without your express consent - in the form of activating the button - no link will be made to the server of the social network and consequently no data will be transmitted.

Only when you activate the button does the button become active (highlighted in color) and a direct connection to the server of the social network is established.
By activating it, you give your consent to the transfer of your data to the respective provider of the social network. Here, among other things, both your IP address and the information about which of our pages you have visited are transmitted. If you are connected to one or more of your social network accounts at the same time, the information collected will also be assigned to your corresponding profiles. You can only prevent this assignment by logging out of your user accounts on the social networks before visiting our website and before activating the buttons.

The social networks named below are integrated using the "2-click function". You can find more detailed information on the scope and purpose of the collection and use of the data as well as your rights and options for protecting your privacy in the linked data protection notices of the providers.

Google+ from Google Inc. (1600 Amphitheater Parkway, Mountain View, California, 94043 USA)

https://www.google.com/intl/de/+/policy/+1button.html

Facebook of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)

https://www.facebook.com/policy.php

Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA):

https://twitter.com/privacy https://twitter.com/personalization

Pinterest from Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)

https://about.pinterest.com/de/privacy-policy

AddThis from Oracle America, Inc. (500 Oracle Parkway, Redwood Shores, CA 94065, USA)

https://www.addthis.com/privacy/privacy-policy

Instagram of Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA)

https://help.instagram.com/155833707900388
Xing from XING SE (Dammtorstrasse 30, 20354 Hamburg) https://www.xing.com/privacyLinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA

https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

Use of Facebook plug-ins

This website uses the plug-in of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you call up pages on our website with such a plug-in, a connection to the Facebook servers is established and the plug-in is displayed on the page through a message to your browser. This will tell the Facebook server which of our pages you have visited. If you are logged in as a member of Facebook, Facebook will assign this information to your personal Facebook user account. When using the plug-in functions (e.g. clicking the "Like" button, submitting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plug-in.

If you do not want Facebook to assign the information collected directly to your Facebook profile, you must either log out of Facebook before visiting our website or use a “Facebook blocker” to block the loading of the Facebook plug-ins on our pages .
You can find more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information: https://www.facebook.com/policy.php

Use of the Google "+1" button

The "+1" button of the social network Google Plus of Google Inc., 1600 Amphitheater Parkway, Mountain View, California, 94043 USA, (hereinafter "Google") is used on this website. If you call up a page on our website with the "+1" button, a connection to the Google servers in the USA is established and the button is displayed on the page by a message to your browser. Both your IP address and the information about which of our pages you have visited are transmitted to the Google server. This applies regardless of whether you are registered or logged in to Google Plus. A transmission takes place even with unregistered or not logged in users. The "+1" button is not used to record your visits to the Internet. When a "+1" button is displayed, Google does not permanently log your browser history and does not evaluate your visit to a page with a "+1" button in any other way. Google stores data about your visit for about two weeks for system maintenance and troubleshooting purposes. However, this data is not structured according to individual profiles, user names or URLs and is also not forwarded to us. If you are also a member of Google Plus and are logged in to Google Plus while you are using the plug-in, the information collected about your visit to the page is linked to your Google Plus account and made known to other users. In the case of interactions that are possible with the various Google plug-ins, the relevant information about you is collected, transmitted to Google and stored. You can see an overview of the different types of Google plug-ins here: https://developers.google.com/+/web/

If you have made your profile publicly accessible in the Google Plus settings, your "+1" from Google can be used as a reference along with your profile name and photo in Google services, such as in search results or in your Google profile, or to displayed in other places on websites and advertisements on the Internet. If you do not want Google to directly assign the information collected to your Google Plus profile, you must log out of Google Plus before visiting our website. More information on the collection and use of data by Google, your rights in this regard and

You can find ways to protect your privacy in Google's data protection information: www.google.com/intl/de / + / policy / + 1button.html.

You also have the option of installing the appropriate add-ons in your browser to prevent the Google plug-ins from loading.

Use of Addthis plug-ins

This website uses "Addthis" plug-ins provided by Oracle America, Inc., 500 Oracle Parkway, Redwood Shores, CA 94065, USA; hereinafter referred to as AddThis. With the “Addthis” plug-in, AddThis enables the use of so-called share buttons with which the individual pages can be recommended via social networks on the Internet or saved with different bookmark providers (bookmarking service). The different Addthis logos that contain the plug-in can be viewed at the following link: https://www.addthis.com/get/sharing

If you call up pages on our website with such a plug-in, a connection to the AddThis servers in the USA is established and the plug-in is displayed on the page by a message to your browser. Both your IP address and the information about which of our pages you have visited are transmitted to the AddThis server. In this respect, cookies are used. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. Cookies enable recognition of the Internet browser. AddThis creates anonymized user profiles from this data. These serve to tailor online offers even better to the respective needs.

You can find more information about the collection and processing of the transmitted data by AddThis at www.addthis.com/privacy/privacy-policy.
You can object to the data collection and storage by AddThis at any time with effect for the future by setting a so-called “opt-out cookie” on the website www.addthis.com https://www.addthis.com/privacy/opt -out.

You also have the option of preventing the Addthis plug-ins from loading by installing the appropriate add-ons in your browser.

Use of Twitter plug-ins

The functions of the Twitter service are integrated on our website. Twitter is a social media portal from Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, (USA).
We use Twitter plug-ins. If you call up a corresponding page that contains such a plug-in, the data will be exchanged with the Twitter servers located in the USA. In the event of interactions that are possible with the various Twitter plug-ins, the corresponding information about you is collected and transmitted to Twitter and stored. If you are also a member of Twitter and are logged in to Twitter while you are using the plug-in, the information collected about your website visit is linked to your Twitter account and made known to other users.

If you do not want Twitter to link and merge the information with the data in your Twitter account, you must log out of Twitter before visiting our website.
Further information on the collection and use of data by Twitter is available at https://twitter.com/privacy.

Use of the XING share button

The “XING Share Button” is used on this website. When you call up this page, a short-term connection to the XING AG servers (“XING”) is established via your browser, with which the “XING Share Button” functions (in particular the calculation / display of the counter value) are performed. XING does not save any of your personal data when you access this page. In particular, XING does not save any IP addresses. There is also no evaluation of your usage behavior via the use of cookies in connection with the “XING Share Button”. The current data protection information on the “XING Share Button” and additional information can be found on this website: https: //www.xing.com/app/share? Op = data_protection

Use of Pinterest plug-ins

This website uses plug-ins from the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest").
The different logos that contain the plug-in (e.g. “Pin-it-Button” or the “P ′ ′ button) can be viewed at the following link: https://business.pinterest.com/pin-it- button /

If you call up a corresponding page on our website that contains such a plug-in, a link is established between your computer and the Pinterest servers and the plug-in is displayed on the page by a message to your browser. Both your IP address and the information about which of our pages you have visited are transmitted to the Pinterest server in the USA. This applies regardless of whether you are registered or logged in to Pinterest. A transmission takes place even with unregistered or not logged in users.
If you are also a member of Pinterest and are logged in to Pinterest while you are using the plug-in, the information collected about your visit to the website is linked to your Pinterest account and made known to other users. In the case of interactions that are possible with the various Pinterest plug-ins, the corresponding information about you is collected and transmitted to Pinterest and stored.
If you do not want Pinterest to link and merge the information with the data in your Pinterest account, you must log out of Pinterest before visiting our website. Further information on the collection and use of data by Pinterest is available at https://about.pinterest.com/de/privacy-policy

Use of Instagram plug-ins

This website uses plug-ins from the Instagram online service operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").
If you call up pages on our website with such a plug-in, a connection to the Instagram servers will be established and the plug-in will be displayed on the page through a message to your browser. As a result, both your IP address and the information about which of our pages you have visited are transmitted to the Instagram server.

If you are logged in to Instagram, Instagram will assign this information to your personal user account. When using the plug-in functions (e.g. clicking the “Instagram” button), this information is also assigned to your Instagram account, which you can only prevent by logging out before using the plug-in.

If you do not want Instagram to directly assign the information collected to your Instagram account, you must either log out of Instagram before visiting our website or by using an add-on, e.g. the script blocker "NoScript" (noscript. net), block the loading of the Instagram plug-in on our website for your browser.

You can find more information on the collection and use of data by Instagram, your rights in this regard and options for protecting your privacy in Instagram's data protection information: https://help.instagram.com/155833707900388

Duration of storage

After the contract has been fully processed, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial retention periods, and then deleted after the deadline, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct mail.

Contact us if you wish. The contact details can be found in our imprint.

Right of appeal to the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 (1) (f) GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated, unless we can prove compelling reasons worthy of protection for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the personal data processing takes place for the purposes of direct advertising, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for the purpose of direct advertising.

last update: 04/25/2018